IPsmartStore
IPsmartStore provides business-Intelligent VoIP for retail store environments.
Small retail stores have a unique set of challenges. For them, IPsmartSuite helps staff stores more appropriately. It helps reduce overtime costs and excessive hours worked by employees by alerting management when an employee is still on the clock, or has worked too many hours for the week. For companies who want to publicly recognize top performers or simply get out information quickly, IPsmartSuite broadcast capabilities are a fast, easy and visual way to accomplish these tasks. Workflow alerts help keep employees on task, with reminders and escalation options for managers. And in the event of store emergencies, a series of internal and external 911 alerts are available to bring help quickly.
IPsmartStore Benefits
The following benefits are specifically designed for the retail store environment:
IPsmartSuite Embedded Enterprise Capabilities
The following IPcelerate's Enterprise capabilities are also included as part of the IPsmartStore solution:
How to Buy
IPsmartStore is easy to install, and comes pre-integrated with Cisco’s UC500 Smart Business Communication System. IPsmartStore will be available as a software download, or pre-loaded on an IPcelerate-verified server platform. For ordering information, please contact an IPcelerate-certified distributor.
IPsmartStore Benefits
Staffing Management
Employee clock-in/clock-out, scheduling, overtime controls, notifications and alerts.
Productivity Management
Task alerts by time and function, escalation alternatives.
Employee Recognition
Send employees alerts to recognize outstanding performance.
Safety and Security
Internal and external 911 alerts.
Call Recording
Monitor and review customer interactions to ensure a consistently positive experience.
Album
Rotate new product images on company IP Phones.
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Dashboard
IPsmartSuite Dashboard provides a dynamic icon-based interface on the Cisco IP Phones. This is similar to the icon-based look and feel of everyday mobile devices. The Dashboard leverages the Cisco touch screen enabled color 7970/71/75 and monochrome 7941/42/45/61/62/65* phones.
*Cisco IP Phone 7941/42/45/61/62/65 are not touch screen enabled and icons need be accessed using the ‘rocker’ key or phone keypad.
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Dial Out
DialOut allows users to make a broadcast of a pre-recorded/uploaded message via IPsmartSuite to a Cisco IP Phone or regular PSTN/Cellular phones. DialOut removes the burden of a human operator to deliver the same message over and over to different individuals.
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Paging
Paging is a capability that provides real-time audio/text/text-to-speech (TTS) messages to Cisco IP Phones. Paging allows a person using a Cisco IP Phone to select a predefined `Zone' phone number and then multicast their message to multiple phones within that ‘Zone’ instantly. The following list shows some of the capabilities of paging:
- Audio
- Text
- Text-to-Speech
- Live Audio Broadcast
- Pre-recorded—Audio/Text/TTS
- Pre-scheduled—Audio/Text/TTS
